REFUND / RETURN POLICY

No Refund or Return Policy

Thank you for your purchase from URBN AX We strive to provide high-quality products/services and ensure customer satisfaction. Please read this policy carefully before making a purchase.

1. All Sales Are Final: Once a purchase is made, it is considered final and non-refundable. We do not offer refunds or returns for any reason, including but not limited to, change of mind, dissatisfaction, or incorrect product selection.

2. Exceptions: In rare circumstances where a product is delivered damaged or defective, please contact our customer service within 7 days of receiving your order. We will solve at our discretion

4. Custom Orders: Orders for custom-made or personalized products/services are non-refundable and cannot be returned. Please ensure all details provided for custom orders are accurate before placing your order.

5. Shipping and Handling Fees: Shipping and handling fees are non-refundable. In the event of a refund for eligible cases, the original shipping and handling fees will not be reimbursed.

6. Cancellation Policy: Once an order is placed, it cannot be canceled or modified. Please review your order carefully before completing the purchase.

7. Legal Rights: This policy does not affect your statutory rights as a consumer.

By making a purchase from URBN AX, you acknowledge and agree to abide by this no refund or return policy.

Contact Us: If you have any questions or concerns regarding this policy, please contact our customer service team at URBNAX@GMAIL.COM

URBN AX reserves the right to update or modify this policy at any time without prior notice. Please review this policy periodically for any changes.